How to Shop Online
Search & Browse for Items
You can search for items by entering a few words into the search box, and we'll show you all the matching results. To browse by a category, select one in a Shop folder from the side-swipe menu on left top corner of mobile version or select category on menu line in desktop version. Each category will offer its own customized options to search and browse, located in the left navigation bar for desktop version or in the Refine box on the top of page in mobile version.
You can use the Refine option in the navigation menu to further refine the selection available in a category, based on specific criteria such as Featured Brands or a Price Range. Depending on the product category you chose, you’ll see specific refinements that are applicable to the selection.
About the Shopping Bag
Items added to your Shopping Bag will be available from any compatible web browser that has been signed in to your account.
If your Shopping Bag is empty or items are missing from it, it is likely that you are not logged into your account.
Placing an available item in your shopping bag does not reserve that item. Available inventory is only assigned to your order after you receive an e-mail confirmation that we've received your order.
You can modify an item in your Shopping Bag:
- To change the quantity, enter a number in the Quantity box or use '+' and '-' buttons.
Note: If you choose "0" items, we will delete this item from your Shopping bag. If you try to add more items than we have in stock, we will alert you that it is impossible.
- To remove an item from your Shopping Bag, click Delete.
Note: Items in your Shopping Bag will always reflect the most recent price displayed on the item's product detail page. Please note that this price may differ from the price the item held when you first placed it in your bag.
Proceed to Checkout
After you've reviewed the items in your Shopping Bag, you're ready to proceed to checkout and complete your order.
To proceed to checkout:
- Click Proceed to Checkout after you've reviewed the items in your Shopping Bag.
- If prompted, sign in to your account or create a new account if this is your first order or continue as a guest.
- Enter a shipping address, choose a shipping method, and enter your payment information.
Note: If there is more than one item in your order, you will be given the option to group your items into as few shipments as possible or ship items as they become available (at an additional cost).
- Review your order details. Be sure you've applied any Gift Cards or promotional codes you want to use on your order.
- Click Place your order.
To review or change something about the order you placed before it enters the shipping process, e-mail us to firstname.lastname@example.org